Terms & Conditions

Last Updated: October 16, 2025

Welcome to Elite by Esente Worldwide, LLC, dba Esente Skincare (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, www.esenteskincare.com (the “Site”), and the purchase of skincare products and related items (collectively, the “Products”).

By accessing or using our Site, you agree to be bound by these Terms.

[Full Terms & Conditions content as finalized]

Contact:
Elite by Esente Worldwide, LLC, dba Esente Skincare
10245 E. Via Linda, Suite 102
Scottsdale, AZ 85258
clientservices@esente.com
480-610-2200

Privacy Policy

Last Updated: October 16, 2025

Elite by Esente Worldwide, LLC, dba Esente Skincare (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect:
– Personal information: Name, email, billing/shipping addresses, phone number, payment info
– Non-personal info: IP address, browser, device info, browsing behavior
– Cookies and tracking data

How We Use Your Information:
– Process orders and payments
– Ship products and provide customer support
– Marketing Communications: With your consent, we may use your email address to send promotional offers, newsletters, and updates about new products. You may unsubscribe or opt-out at any time via the link in emails or by contacting clientservices@esente.com. We do not sell or share your email address with third parties for marketing purposes.
– Improve our site, products, and services
– Comply with legal obligations

[Full Privacy Policy content as finalized]

Contact:
Elite by Esente Worldwide, LLC, dba Esente Skincare
10245 E. Via Linda, Suite 102
Scottsdale, AZ 85258
clientservices@esente.com
480-610-2200

Return & Refund Policy

Last Updated: October 16, 2025

Elite by Esente Worldwide, LLC, dba Esente Skincare wants you to be satisfied with your purchase.

– Returns accepted for unopened, unused products within 30 days of delivery
– Items must be in original packaging and resalable condition
– Shipping costs are non-refundable unless due to our error or a defective product
– Refunds processed to original payment method within 7–10 business days
– Exchanges require placing a new order

Contact:
Elite by Esente Worldwide, LLC, dba Esente Skincare
clientservices@esente.com
480-610-2200

Shipping Policy

Last Updated: October 16, 2025

– Ships to USA, Canada, and internationally
– Processing time: 1–3 business days
– Shipping methods: Standard (3–7 days domestic), Expedited (FedEx 2Day domestic), International times vary
– Tracking provided via email
– Lost/stolen packages are not the responsibility of Elite by Esente Worldwide, LLC, dba Esente Skincare
– Shipping issues: Contact clientservices@esente.com | 480-610-2200

Contact:
Elite by Esente Worldwide, LLC, dba Esente Skincare
10245 E. Via Linda, Suite 102
Scottsdale, AZ 85258
clientservices@esente.com
480-610-2200

Website Disclaimer

Last Updated: October 16, 2025

– Content is for informational purposes only, not medical advice
– Products may vary slightly; we do not guarantee accuracy
– Elite by Esente Worldwide, LLC, dba Esente Skincare is not liable for damages resulting from use of site/products
– External links: not responsible for third-party content
– Intellectual property is protected and cannot be used without permission

Contact:
Elite by Esente Worldwide, LLC, dba Esente Skincare
clientservices@esente.com | 480-610-2200

Cookie Policy

Last Updated: October 16, 2025

– Uses cookies for site functionality, analytics, preferences, and marketing
– Third-party cookies may be used (Google Analytics, social media)
– Users may manage cookies via browser settings
– Continued site use constitutes acceptance of cookie practices

Contact:
Elite by Esente Worldwide, LLC, dba Esente Skincare
clientservices@esente.com | 480-610-2200